Legal
Cookie Policy
How we use cookies and similar technologies, and how you can control them.
Last updated: April 12, 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give site owners usage information. Similar technologies include local storage, session storage, and tracking pixels.
How We Use Cookies
Knowtiv uses cookies to keep you signed in, remember your preferences, understand how the Service is used, and improve our platform. We categorize our cookies into three types, detailed below.
Essential Cookies
Always onThese cookies are strictly necessary for the Service to function. They enable core features like authentication, session management, security, and accessibility preferences. Essential cookies cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session_token | Maintains your authenticated session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
Analytics Cookies
OptionalThese cookies help us understand how visitors interact with the Service by collecting usage data. This information is used to improve performance, fix issues, and prioritize features. Analytics data is aggregated and does not identify you personally.
| Cookie | Purpose | Duration |
|---|---|---|
| analytics_id | Tracks anonymous usage patterns | 1 year |
| page_views | Counts page visits for performance monitoring | 30 days |
Marketing Cookies
OptionalThese cookies are used to deliver relevant content and measure the effectiveness of our campaigns. They may be set by us or by third-party partners. Marketing cookies are entirely optional.
| Cookie | Purpose | Duration |
|---|---|---|
| campaign_ref | Tracks which campaign brought you to the site | 90 days |
| ad_engagement | Measures interaction with promotional content | 30 days |
Third-Party Cookies
Some cookies may be set by third-party services we use, such as payment processors or analytics providers. These third parties have their own privacy policies governing the use of their cookies. We do not control third-party cookies but we carefully select partners who respect user privacy.
Managing Your Cookie Preferences
You can control cookies in several ways:
- Cookie consent banner — When you first visit knowtiv.ai, a consent banner lets you accept all cookies, allow only essential cookies, or customize your preferences.
- Browser settings — Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent the Service from functioning correctly.
- Account settings — Logged-in users can update their cookie preferences from their account settings at any time.
Do Not Track
Some browsers send a "Do Not Track" (DNT) signal. There is currently no industry standard for how websites should respond to DNT signals. We respect DNT signals by disabling non-essential cookies when a DNT header is detected.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. If we make significant changes to how we use cookies, we will notify you through the Service or by other means.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@knowtiv.com or visit our Contact page.